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You are here: Home / COVID-19 Information and Updates / COVID-19 Energy Assistance Program: Applications Begin July 13th

COVID-19 Energy Assistance Program: Applications Begin July 13th

July 22, 2020

CEAP Energy Bill support program

One time credit to help eligible residential customers catch up on energy bills

COVID-19 Energy Assistance Program: Applications Begin July 13

The Government of Ontario is making $9 million available to support residential customers struggling to pay their energy bills because of COVID-19. The COVID-19 Energy Assistance Program (CEAP) provides a one-time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.

Electricity and natural gas utilities and unit sub-meter providers (USMPs) will begin accepting applications for CEAP on July 13, 2020, delivering the program in accordance with rules laid out by the OEB. CEAP funding is limited, with utilities and USMPs expected to process applications in the order in which they are received. Please note, submitting an application does not guarantee funding. To apply for CEAP funding, customers should contact their utility or USMP directly.

For more information, including eligibility requirements and on-bill credit amounts, visit oeb.ca.

 

Programme d’aide aux impayés d’énergie en raison de COVID-19 : demandes acceptées le 13 juillet

Le gouvernement de l’Ontario met à disposition 9 millions de dollars pour aider les clients résidentiels qui ont du mal à payer leurs factures d’énergie à cause de COVID-19.  Le Programme d’aide aux impayés d’énergie en raison de COVID-19 (AIEC) offre un crédit unique sur facture aux clients résidentiels d’électricité et de gaz naturel admissibles afin de les aider à rattraper leur retard sur leurs factures d’énergie et à reprendre leurs paiements réguliers.

Les services publics d’électricité et de gaz naturel et les fournisseurs de compteurs divisionnaires commenceront à accepter les demandes pour le Programme AIEC le 13 juillet 2020, en exécutant le programme conformément aux règles établies par la CEO.  Le financement du Programme AIEC est limité, et les services publics et les fournisseurs de compteurs divisionnaires devant traiter les demandes dans l’ordre où elles sont reçues.  Veuillez noter que le fait de soumettre une demande ne garantit pas le financement. Pour demander un financement dans le cadre du Programme AIEC, les clients doivent contacter directement leur service public ou leur fournisseur de compteur divisionnaire.

Pour plus d’informations, notamment sur les conditions d’éligibilité et les montats des crédits sur facture, consultez le site oeb.ca

 

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