SCAM: BE AWARE – FRAUDULENT FIBRE OPTIC TELEMARKETING
We have recently become aware of a telemarketing scam regarding the new fibre optic service coming soon in this area. Individuals who claim that they represent Bell Canada are requesting remote access to your computer to input a code for this service.
NEVER GRANT REMOTE ACCESS TO YOUR COMPUTER
Do not give any personal information!
Be aware that other Internet Service Provider (ISP) names could also be used in an attempt to access your data.
Here are some tips from Bell Canada on identifying and protecting yourself from fraud:
- Be careful when sharing personal information. Be wary of imposters who might contact you in various ways (phone, email, etc.) to collect personal information, credit card numbers, PINs and other details.
- Never share your PINs and passwords. Use complex passwords that are hard to guess and change them frequently. Follow the guidelines on good password practices to protect yourself.
- Be wary of unsolicited offers, contests and investment opportunities. Always read the fine print. And remember – if it’s too good to be true it probably is.
- Do not open unsolicited email messages and do not click on links in emails or text messages unless you trust the source.
- Keep your computer’s operating system and firewall up to date. Be wary when downloading software, apps and files onto your computer or mobile phone.
- Immediately report lost devices or suspicious activity. For lost/stolen devices, log in to MyBell to report the loss and temporarily suspend your service. Alternatively, you can call Bell at 1 800 667-0123.
- Monitor your accounts and watch for unusual transactions.
- Avoid financial transactions on public Wi-Fi.
- Regularly check your credit report.
Bell will never contact you to ask for personal information unless we are responding to an initial inquiry made by you. To make sure you’re dealing with Bell, you can always contact Bell directly.
